You are advised to read these terms and conditions carefully before using this Website. By using this Website, you are deemed to have read and accepted these terms and conditions without any limitations or qualifications. We reserve the right to revise the terms and conditions from time to time at its absolute discretion without prior notice to you. Kindly refrain from using this Website should you not agree to all or any of the terms and conditions contained herein.
The contents or materials, information or functions contained in this site which includes but not limited to the text, images, graphics, sound files, animation files, video files, links therein are provided “as is”, “as available”, “as at” basis. We provide no warranty endorsements or representations, whether expressly or implied, as to the accuracy, adequacy, reliability, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
We reserve the right at our absolute discretion and without liability to
We are not required to give you any advanced notice prior to incorporating any of the above changes and/or modifications into the Website.
Unless otherwise indicated, the copyright in this Website and its contents or materials which includes but not limited to the text, images, graphics, sound files, animation files, video files therein and in their arrangement, is owned by us, and is protected by applicable Malaysian and international copyright laws, international treaties and other intellectual property rights. No contents or materials, whole or in part, of this Website may be modified, copied, reproduced, displayed, performed, published, broadcast, distributed, retransmitted, transferred, licensed, sold, exploited or commercially dealt with in any manner without the express prior written consent by us.
All the trademarks, service marks and logos displayed on this Website are registered, pending and unregistered trademarks owned by us and their respective third-party proprietors. Unless the express prior written consent by us has been obtained, nothing contained on the Website shall be construed
as granting, by implication, estoppel, or otherwise, any license or right to use, download, reproduce, copy or modify such trademark, service marks or logos. Similarly, no such trademark, service mark or logo may be used to link or to mark any link to this Website without the express prior written consent by us.
Our Website may provide links to other sites and vice versa merely for your convenience and information. We shall neither be responsible for the content and availability of such other sites that may be operated and controlled by third parties, nor for the information, products or services contained on or accessible through those websites. Your access and use of such websites remain solely at your own risk. We will not be liable for any direct, indirect, consequential losses and/or damages of whatsoever kind arising out of your access to such websites.
We will use the personal information you provide through our Website only for purposes for which the personal information was originally requested, and for directly related purposes UNLESS we are required or authorised under law to disclose such personal information OR you give your written consent to allow disclosure of such personal information. For further information on how we collect and handle your personal information, kindly refer to TAUKEMAS SDN BHD Privacy Policy.
Your use of any information or material contained in our Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements.
By using our Website, you agree that we will not be liable under any circumstances, including negligence, for any direct, indirect or consequential loss arising from your use of the information and material contained in our Website or from your access to the linked sites described in Clause 5 herein. We are also not liable nor responsible for any material provided by third parties with their own respective copyright and shall not under any circumstances, be liable for any loss, damages or injury arising from these materials.
The use of this site or any pages thereof are bound by the terms & conditions of this site that are governed exclusively by and are to be construed in accordance with all applicable laws of Malaysia. By using this Website, you hereby expressly consent to the exclusive jurisdiction of the Courts of Malaysia in any and all actions, disputes or controversies arising out of or relating to the use of this Website.
TAUKEMAS SDN BHD reserve the right at any time to make any amendments to this Website, including and not limited to the prices, products and services offered on this site.
Products and prices offered on our Website may not be similar to the products and prices offered on our Website as we may run different promotions, campaigns, sales or offers that may not be offered in stores or vice-versa.
TAUKEMAS SDN BHD shall put in our best effort to ensure prices stated on this Website are accurate and updated. Due to the fluctuating prices of precious metals and stones, prices that are listed on our Website are subject to change without notice. However, in the unfortunate event of error we will not be bound by the incorrect pricing stated, and reserve the right to cancel your order and refund your purchase as per our Return and Refund Policy.
Before you make your payment and complete the transaction, the final price and weight of your purchase will be displayed for your confirmation. You will also receive an email on your purchase which shall display your transaction details.
TAUKEMAS SDN BHD gives utmost importance to quality control wherein our product(s) are inspected at multiple stages to ensure that you receive our products at its best quality. This policy is only applicable for product(s) purchased on TAUKEMAS SDN BHD
If there happens to be any discrepancy in products that you received and you would like to return the product and request for a refund, please contact us contact us at [email protected] or 6011-65481718(whatsApp) for further instruction.
We would like to highlight that any return and refund for products are strictly subject to the following terms and conditions:
a) If any product has been delivered in a damaged or defective condition; or
b) if the wrong product which is different from the order is delivered
Only if either one of the reasons as per above is applicable, TAUKEMAS SDN BHD may proceed to refund for your product. TAUKEMAS SDN BHD reserves the rights to refuse any request for refund.
Any request for return and refund for products due to mere change of mind will not be entertained.
You are required to submit the return request form (The form is available on your profile after login) within 3 days from the date you received the product(s) or we reserve the right not to attend to your request.
Attach picture(s) of the defective, damage or wrong product(s)
To be eligible for a return, your item must be unused and in the original packaging.
The Customer is advised to wait for our instruction for the next course of action after submitted Return Request form. In the event the Customer does not receive any reply from us within 3 working days, please contact us eaither by email [email protected] or 6011- 65481718(whatsApp) for enquiries
You will receive an acceptance letter from us upon approval of your return request. Please attach the acceptance letter in your return parcel & we will arrange our authorised logistic partner to collect the return product(s) from you. You may incur shipping charges subject to the reason for return.
We will immediately notify you on the status of your refund after inspecting the item, we will initiate a refund to your original method of payment within 30 working days.
Should the return product(s) we receive not in its original condition or were damaged during shipping handling (where beyond our control, not due to logistic partner or our fault or negligence),
you may be charged for the repair of the product(s) and we reserve the right to deduct the cost from your refund.
Please return your purchase to the following address:
TP-AP-001 GROUND FLOOR LEVEL CONCOURSE AREA
THE PLACE@ ONE CITY, JALAN USJ 25/1A 47650 SUBANG JAYA,
SELANGOR DARUL EHSAN
Please contact us at [email protected] or 6011-65481718(whatsApp if you have any questions or doubts.
TAUKEMAS SDN BHD respect and are committed to the protection of your personal information and your privacy. This Personal Data Protection Policy explains how we collect and handle your personal information in accordance with the Malaysian Personal Data Protection Act 2010, which came into effect on 15th JAN 2022.
In the course of your dealings with TAUKEMAS , we may have or will request that you provide data and information about yourself, your organisation, your employees and your customers ( “ Personal Data”) to enable us to enter into commercial transaction with you or to deliver the necessary notices, services and/or products in connection with our business. These are relevant in connection with our business process, execution, including delivery of notices, services and/or products and/or deliverables, client relationship management, planning purposes in connection with future products, new product launches and events including promotional events with business partners within our scope of business undertakings.
Personal Data collected may be subject to applicable data protection, privacy and other similar laws and may include but not limited to information concerning your name, date of birth, identity card number, passport number, address, gender, race, contact information, e-mail address, residential or postal addresses, information about spouses and/or children, telephone or fax number, preferred mode of communication, credit card details, bank name and other pertinent banking information, where permitted by applicable law.
The Personal Data that has been or will be collected, processed and used by us for one or more of the following purposes:
If at any time you would like us to cease sending you promotional and/or marketing materials, please express the same by sending an email or letter to the address specified in Clause 11.
The Personal Data that has been or will be collected, processed and used by us are sourced from wholly legitimate and transparent means such as:
At no time will any Personal Data be purchased by us or in any way commercially acquired through the purchase or trading of illegitimate and illegal Personal Data databases or lists.
You have the right to request access to and if required, correction of your Personal Data in our records. You have the right to:
The information we gather is not sold, given to, or otherwise shared with other organisations for commercial or any other purposes. All marketing materials, mailings, advertisements and/or newsletters will be sent directly to you by TAUKEMAS and will not be stored, subject to you responding directly to the advertiser. The Personal Data provided to us will be kept confidential and you hereby consent and authorise us to disclose your Personal Data to the following classes of parties:
Your Personal Data may also be disclosed if the disclosure is necessary for the purpose of preventing or detecting a crime, or for the purpose of investigations or is required or authorised by or under any law or by the order of a court.
External third parties are appointed by us and are legally tasked with processing your Personal Data in line with data privacy principles specified by TAUKEMAS. Third parties are also held legally responsible for securing your Personal Data at an appropriate level of security in relation to applicable data protection laws and widely accepted industry standards.
The Personal Data provided to us undergoes processing as and when required or upon scheduled maintenance. The definition of processing is defined as “collecting, recording, holding or storing the personal data or carrying out any operation or set of operations on the personal data, including the organization, adaptation or alteration of personal data, the retrieval, consultation or use of personal data, the disclosure of personal data by transmission, transfer, dissemination or otherwise making available or the alignment, combination, correction, erasure or destruction of personal data”.
You have the right to limit in part or wholly any of the processes by which your data is subjected to in terms of the operations allowed to be performed upon it, the period that consent is given, with reasonable notice by you.
The responsibility for compliance rests on the shoulders of Habib who determines the purposes and means of the processing of Personal Data.
You may in person at any time withdraw or amend, in full or in part, your processing consent given previously, in each case subject to any applicable legal restrictions, contractual conditions and a reasonable time period at our corporate offices located at the address specified in Clause 11.
The Personal Data provided to us are wholly voluntary in nature and you are not under any obligation or under any duress to do so. However, in some circumstances to complete a commercial transaction, we require certain personal details and information beforehand.
The failure to provide the Personal Data may result in the following which we shall not be held liable for any of the consequences arising therefrom:
Your Personal Data will be kept and processed in a secured manner. The appropriate administrative and security safeguards, policies and procedures will be implemented, as far as practicable, in accordance to the applicable laws and regulations. We will, as far as practicable, aim to prevent any unauthorized and/or unlawful processing of, and the accidental loss, destruction or damage to your Personal Data.
TAUKEMAS is committed to taking appropriate technical, physical and organisational measures to protect your Personal Data against unauthorised access, unlawful processing, accidental loss or damage, and unauthorised destruction of your Personal Data.
To safeguard against unauthorised access to Personal Data by unauthorised third parties outside TAUKEMAS, all electronic Personal Data held by TAUKEMAS is maintained on systems that are protected by secure networks. TAUKEMAS entities limit access to internal systems that hold Personal Data to a select group of authorised users who are given access to such systems through the use of a unique identifier and password. Access to Private Data is limited to and is provided only to relevant users for the purpose of performing their official duties.
Compliance with these provisions will be required of all third-party external administrators who may access your Personal Data, as described in the ‘Disclosure of Personal Data’ in Clause 6 above.
In accordance to Section 7(3) Personal Data Protection Act 2010, this Policy is issued in both Bahasa Malaysia and English languages. In the event of any conflict between this English language Personal Data Protection Policy and its corresponding Bahasa Malaysia Personal Data Protection Policy, the terms in this English language Policy shall prevail.
If you have complaints or queries regarding this Policy or in relation to misuse or suspected misuse of your personal data, you may –
TAUKEMAS SDN BHD
P-AP-001 GROUND FLOOR LEVEL CONCOURSE AREA
THE PLACE@ ONE CITY,
JALAN USJ 25/1A 47650 SUBANG JAYA,
SELANGOR DARUL EHSAN
TAUKEMAS reserves the right to amend this policy from time to time Where the Personal Data Protection Policy is revised, the same will be posted on our website and/or communicated to you via any other means of communication deemed suitable by us.
Your Personal Data may be stored and transferred to third party service or product providers, as well as to locations and/or systems within or outside Malaysia subject to strict confidentiality and appropriate levels of security safeguards.
TP-AP-001, Ground Floor Level Concourse Area, The Place @ One City, Jalan USJ 25/1A, 47650 Subang Jaya, Selangor
+6011-6548 1718
(Whatsapp)